ENDUhelpdesk

Welcome on ENDU website: general information 11

• ENDU: general information
• How to sign up with ENDU.net
• How can I access my profile?
• Your ENDU profile: DOCUMENTS section
• How do I connect results to my profile?

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ENDU groups 5

• How can I create a group?
• How do I invite someone to join a group?
• How do I use the board of a group?
• Private or Free Group?
• Can I add other administrators to the group?

ENDU Help Desk 6

• How can I recover my password?
• How can I change my login email?
• How can I cancel my ENDU profile?
• Where can I find my subscriptions?
• Do you need our help?

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Making a registration 7

• How to upload your SPORTIVE CARD in the registration form
• How to search your FITRI card number
• Upload / update documents and data
• Expired Quota: how to change it in an open subscription
• How to use a Discount Code

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User: events and results 3

• Where do I find race results and rankings?
• How can I download my race diploma?
• Can I download event rankings?

DataHealth 10

• What is DataHealth and should I use it ?
• How is the certificate uploaded ?
• I already have a DataHealth code: what should I do?
• What data does ENDU provide to DataHealth?
• How long does it take for DataHealth to validate the certificate?

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DataHealth (LP) 5

• What is DataHealth and why should I use it ?
• How is the certificate uploaded ?
• How can I receive the SIS voucher?
• What do I have to do If I have more medical certificates referring to different sports?
• What can I do for changing the data on DataHealth website?

Situation updates 1

• General information about Events' Cancellation or Postponement for Covid19

How does ENDUpix work 7

• What is ENDUpix?
• Where can I download the photos I have purchased?
• How will I receive photos I bought?
• Which payment methods can I use?
• What are the differences beteween LR and HR photos?

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Search and Buy your photos by using Face Recognition 8

• How to search your photos by Face Recognition
• How to take a Selfie
• Buy your photos using Face Recognition System
• How to download your photos
• The «Select All» button

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Search your photos using you BIB number 4

• Where can I find my photos with pTag?
• How can I buy my photos?
• Is my race number important?
• Can I buy photos of other people (with pTag)?

Photo management and privacy 3

• What type of privacy is ensured by ENDUpix?
• Who shall I contact for a complaint?
• How can I have to do if I want to cancel my photos?

Privacy and security 4

• The Privacy settings
• What do I see if I connect my social media profiles to ENDU?
• How can I follow a person?
• How do I follow an event?

Create an ENDU event 19

• How do I create an event?
• Can I edit an event name?
• How do I make a newly created event searchable?
• How do I gain administrator access on an event page?
• How do I set profile and cover images?

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