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New support ticket
Check ticket status
Knowledge base
Information about registrations / orders
Making a registration
4
DISCOUNT CODE and EVENT REGISTRATION/TRANSFER TO ANOTHER EDITION
Discount, promotional, activation code or Voucher
FIDAL license registration and compliance
FCI / FITRI license registration and compliance
After the registration / Order management
3
Order "in lavorazione" ("under processing")
Verification of the order and bib
Upload / update documents and modify data
Covid-19 - Events canceled, suspended, moved, refund request
Situation updates
3
General informations
How to request a refund for the registration of a canceled / postponed event
How to use the ENDU voucher
REaction
All information on the initiative
2
What is ENDU REaction
How to request a REaction refund
General
Welcome
6
What is ENDU?
How to sign up with ENDU.net
Why you should be on ENDU
Can I use a nickname to register with ENDU?
How can I access my profile?
See all 6 articles
Registration
5
Reporting a problem and submitting a ticket
How can I recover my password?
Can I access ENDU from another social network?
What is a GPX file? How can I convert other files to GPX format?
How to change the login email
Privacy and security
8
Where do I find the privacy settings?
How can I follow a person?
Who can see my profile?
Which personal information is visible?
How do I follow an event?
See all 8 articles
ENDU world
What can you do on ENDU?
12
List of ENDU main functionalities
How do I improve my user profile?
How do I set my profile and cover photos?
How do I edit my personal data?
How do I enter my sports data?
See all 12 articles
User: events and results
6
Where do I find race results and rankings?
How do I connect results to my profile?
How do I print my race certificate?
How do I rate an event?
Can I download event rankings?
See all 6 articles
Event administration
21
How do I gain administrator access on an event page? (organizers only)
Are there any fees associated with creating an event on ENDU?
How do I create an event?
How do I set profile and cover images?
How do I enter race rules and program?
See all 21 articles
ENDU groups
6
How do I create a group?
How do I invite someone to join a group?
What types of groups can I create on ENDU?
How do I use the board of a group?
How do I join a group?
See all 6 articles
ENDUpix
How does ENDUpix work
5
What is ENDUpix?
What is the ENDUpix code and where can I find it?
When are photos taken?
Is my race number important?
On which devices can I access ENDUpix?
Search for photos
3
Where can I find my photos?
Who can see my photos?
Why do I see blurred or watermarked photos?
Purchase photos
5
How can I purchase the photos?
Who can purchase my photos?
Which payment methods can I use?
Is there a logo on the photos?
Am I entitled to a refund?
Photo management and privacy
5
Do I need an ENDU profile to manage my photos?
Where can I download the photos I have purchased?
What are LR and HR photos?
What type of privacy is ensured by ENDUpix?
Who shall I contact for a complaint?
ENDUshop
Voucher
1
Gift cards